![]() Let me know if there is anything else that I can help you with your QuickBooks Desktop. I'm always here ready to help. Refer to the following article to help you resolve the error you're having when trying to open your company file: Resolve Error -6000, when opening a company file. You can check this article for more information about the different types of support we offer and their availability: Contact QuickBooks Desktop support. For QBDT Enterprise, you can reach out anytime on any day. Our Customer Support for QuickBooks Desktop (QBDT) Pro and Premier is available Monday to Friday from 6:00 AM to 6:00 PM (PST). You can choose to Get a call to arrange a callback from a support agent or Start a chat to chat with them directly. In the What can we help you with? page, provide all the necessary information, and click on Continue.Go to this Support link and choose QuickBooks Desktop from the dropdown menu.Thank you for getting back to us, you can't get into your program, you can message us outside of the product. Take care and thanks for coming to the Community. I'm always available here to answer your questions with payroll or QuickBooks, so feel free to reach out. Your patience and understanding in this situation are much appreciated. Learn how to see your paychecks, W-2s, and personal info in Workforce.Invite your employees to QuickBooks Workforce to see pay stubs, W-2s and more.In addition, here are some links that you can use to help you in utilizing the Workforce portal in QuickBooks: Key in your contact details, then tap on Confirm my call.Enter a brief description of the issue in the What can we help you with? box.This way, you'll be alerted once any updates about this matter are made available. To be notified about the latest status of this hurdle, I'd recommend contacting our Customer Care Team. Our engineers are now working to identify the root cause of this matter and apply a fix. We're on it." when logging into the employees portal or when accepting an invite to access the paystubs. I'd like to inform you that we currently have an ongoing issue, wherein the message "There is an issue on our end. Take care and have a wonderful day!Hi there, appreciate the actions that you've taken to help fix the message you received when logging in to the employee's portal. Please let me know in the Reply section below if you still have questions about setting up your employee's access and or anything else. Refer to the following article for more information about setting up employees in QuickBooks: Employee Self Setup in QuickBooks Online.įor more information about QuickBooks Workforce to add their personal information, view and download their payslips, check this article: View and download employee payslips in QuickBooks Workforce. Enter the employee's email address and then check the box to invite your employee.Choose the employee you wish to invite and edit their Personal details.Go to the Payroll menu and then select Employees.From here, they can add and manage their personal settings and security information. I can help you with setting up your staff an access to QuickBooks Workforce, can send your staff an email invitation to access the employee portal or the QuickBooks Workforce. Once done, go back to the Qualification page and click the Add button. Locate and hover to the qualification assigned to the employee and select the red cross to delete it. Please let me know if you need any additional help with adding your employee's qualifications by leaving a comment below. Heres how to do it: Navigate to the Payroll Settings and click Qualifications. You can do this by pulling up any payroll reports you want. Check out this link for a list of the reports you may access: View reports in QuickBooks Online Advanced Payroll. QBO makes it simple to keep track of your employees' information as well as your company's finances. They can securely check your account using specific tools and walk you through the entire process. You may also want to reach out to our Payroll support team to further assist you in adding qualifications for your employees. Once everything is fine, advise them to access the WorkZone app to check if they can now see the qualifications. ![]() Once done, go back to the Qualification page and click the Add button.įor more details, see this article: Create and delete qualifications in QuickBooks Online Advanced Payroll.Locate and hover to the qualification assigned to the employee and select the red cross to delete it.Navigate to the Payroll Settings and click Qualifications.To further help you ensure that your employee can add their qualifications, you can delete and then recreate them. Let's sort this out, QuickBooks Online (QBO), qualifications may be subject to renewal, becomes invalid, or expires.
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